Feedback Mechanism

The Bureau has devised four (4) schemes of feedback mechanism: 1) for walk-in researchers; 2) for BAS Website clients; 3) for readers and users of BAS Publications and 4) for other clients and stakeholders who would refer to our BAS directory of officials and staff. The feedback of the clients are monitored, consolidated and reported to the BAS Management.

When negative comments/complaints are noted, the BAS properly addresses and responds to the issues and concerns being raised.

The following are the forms used.

1. Walk-in Researchers

PAC Monitoring Form at the Central Office

Researcher's Slip at Field Offices

2. BAS Website

BAS Website Comments Form
http://www.bas.gov.ph/?ids=e-comments&cat=members

3. BAS Publication

BAS Publications Feedback Form