Service Pledge

We, the employees of the Bureau of Agricultural Statistics (BAS), shall serve the interest of the Filipino people and the welfare of our nation by addressing the statistical needs of our clients and stakeholders. We commit to:

Respond to inquiries promptly, efficiently and with utmost courtesy through our Public Assistance Counter (PAC) from Monday to Friday, 8:00 a.m. to 4:00 p.m.;

Ensure strict compliance with service standards in the delivery of frontline services;

Subscribe to local and international best practices in statistical processes and adopt quality assurance standards;

Provide technical assistance to clients and stakeholders specifically the agricultural producers in accessing, analyzing and interpreting the statistical products, including market information;

Offer a wide range of quality products and services which are readily accessible to the general public;

Nurture an efficient, enthusiastic and competent workforce using appropriate technologies;

Strive for the timely release of statistical reports;

Improve our statistical products and services to meet users' increasing demand for statistics;

Value every client's comments, suggestions, and complaints; and

Empower the public with 24/7 access to statistics on agriculture and related fields through the BAS main website (http://www.bas.gov.ph) and the CountrySTAT Philippines (http://countrystat.bas.gov.ph).